The Off Duty in Distressed Indigo

Once a purchase is made, we will ship out your order within 5 business days. We offer free shipping in the continental US.

One your order is shipped you receive an email with tracking information.

We are not responsible for lost, stolen or items damaged during shipping.

Duty is not included in price and is the responsibility of the buyer.

We want you to be happy with your purchase. If you would like to start a return please note you may do so within 7 days of the item being received if you meet our return criteria.

First, send an email to hello@shop-jamiehaller.com and write the word “return” in the header. We cannot accept returns without being contacted first.

Please note we cannot accept returns for worn items. Returned items must be unworn, undamaged, unused with all original tags and in the original box. Shoes may not show signs of wear on the soles or have protective film damaged or removed.

Items shipping internationally are final sale and can not be returned or exchanged. 

There will be a $15 restocking fee as well as a $15 return shipping fee to be deducted from your refund.

The same process and guidelines regarding returns apply to exchanges as well. Please send an email with the word “Exchange” in the subject.

Once your item is received, assuming it is in original new condition without damages, we will take 3 days to process your exchange. We will send you a shipping confirmation once your item has been sent.

There is no restocking fees for exchanges, unless the exchange is returned.

For any additional questions, please contact hello@shop-jamiehaller.com

The denim is laundered already and has been shrunk during it's creation. They should not shrink more, however excessive high heat can increase shrinkage and fading.  We suggest that you wash all denim inside out in cold water with similar colors and lay flat to dry. If you prefer to dry, dry low. 

Stretch denim can stretch a bit with wear. I would expect about 1/2 size of growth with wear. This will contract with washing and drying. This is normal. 

Please note that dark colors like raw rinse and overdyed black may have a risk of crocking or bleeding, such is the nature of raw denims and overdyed blacks for anyone. Please note the best way to control this would be to wash cold before wear and lay flat to dry. Wash dark colors separate to avoid staining on other clothing.

Our tee shirts, sweatshirts and twill pants all can be machine washed. I suggest to wash with like colors, inside out, cold.. and lay flat to dry. This is the best way to wash clothing you care about.  If a fabric is lighter weight, thinner, more open, like a linen tee or a fine and more sheer cotton, it would be best to treat delicately and handwash or wash on delicate. 

Some of our clothing is dry clean only,  to maintain its finish, I would not wash in a washing machine. It is possible, but it would both shrink and it would change it's look dramatically. Please follow washing instructions in each garment for best results.